Process documentation. Sorted.
Improve documentation.
Improve processes.
Improve efficiency.
Improve processes.
Improve efficiency.
Take the stress out of Business Continuity.
Kaikaha
Are you worried about business continuity if a key member of staff leaves?
Have you employed the same people in roles for years, they're excellent at what they do but you're not really sure what that is? What happens if your key office manager were to go away unexpectedly tomorrow for 6 months? Would you like some of your processes to be more accessible, easily understood and easier to re-engineer? How would it look to be more efficient? |
What we doI can help understand and document processes by shadowing and interviewing your staff to create an accurate picture of what they do. I can document a full 'Playbook' for their role using flowcharts, bullet point instructions, loom recordings and screenshots of all the processes and tasks to keep your organisation running.
These will be shared with you on completion as fully editable 'living' documents that can evolve and change as your organisation grows and processes alter. I can help you set up documentation owners and an appropriate review cycle. |
How long will it take?
To document a single full-time role usually takes approximately three sessions of two to three hours on site, may require more depending on the access to key staff at those times. Plus an additional ninety mintues to two hours of offsite time per session for documentation. Hourly rate (billed per quarter hour) is $80 excluding GST, mileage to your site is charged at the IRD standard rate. |